Schedule a call

What this call is

A relaxed video chat - anywhere from 15 to 45 minutes, no agenda required, no sales pitch. I'm Timothy J. Hoag (TJ), an IAM & IT Operations Specialist supporting 30+ higher education institutions. Whether you're a recruiter, a hiring manager, a fellow IT professional, or someone stuck on an identity problem, pick a time that works and let's talk.

Good topics to bring

• IAM troubleshooting - hybrid Active Directory / Entra ID sync failures, MFA lockouts, password reset loops, Okta provisioning, and guest account cleanup.
• Help desk and IT operations - ServiceNow queue workflows, ticket documentation, first-call resolution, and supporting users across multiple institutions.
• Higher ed and healthcare IT - what changes when FERPA or HIPAA sits behind every support call.
• Roles and opportunities - I'm open to remote IAM and IT operations positions and happy to walk through my experience.
• Career chats - breaking into IAM, home lab projects, or certifications. If I've written about it on the blog, I'm glad to go deeper on it live.

How it works

Pick an open slot in the calendar above. Cal.com sends a confirmation with a video link right away, and you can reschedule or cancel from that same email if plans change. Calls run anywhere from 15 to 45 minutes depending on what you'd like to cover - pick whichever length fits.

Prefer not to book a call?

No problem. You can email me, connect on LinkedIn, or look through my resume and labs first. I usually reply within a business day.