TJ Hoag
Open to remote roles

Timothy "TJ" Hoag
IAM & IT Ops Specialist

I'm Timothy Hoag - you might know me as TJ Hoag or Tim Hoag. I resolve 200+ monthly identity and access incidents across 30+ higher ed institutions - hybrid AD/Entra ID sync failures, MFA lockouts, and multi-platform provisioning - with 4.33–5.0 CSAT and 97–100% documentation accuracy.

View resume About me
→ whoami: "TJ Hoag"
→ role: "IAM & IT Operations"
→ stack: Entra ID, Active Directory, Okta, ServiceNow, Intune
→ status: open_to_remote
200+Monthly incidents
96.6%First-call resolution
30+Institutions
TJ Hoag
Active DirectoryMicrosoft Entra IDOktaOneLoginDuo SecurityServiceNowMicrosoft IntuneHybrid IdentityMFAHIPAAFERPADockerWindows Server Active DirectoryMicrosoft Entra IDOktaOneLoginDuo SecurityServiceNowMicrosoft IntuneHybrid IdentityMFAHIPAAFERPADockerWindows Server
Toolkit
What I work with
The platforms and tools I use daily to manage identities, secure access, and keep operations running across complex multi-tenant environments.

Active Directory

Identity & Access

Microsoft Entra ID

Identity & Access

Okta

Identity & Access

OneLogin

Identity & Access

Duo Security

Identity & Access

ServiceNow

IT Operations

Microsoft Intune

IT Operations

Windows Server

IT Operations

PowerShell

IT Operations

Docker

Infrastructure

Grafana

Infrastructure

Prometheus

Infrastructure

Portainer

Infrastructure

HIPAA

Compliance

FERPA

Compliance
Capabilities
What I do best
Resolving identity and access failures in hybrid Microsoft environments across multi-institution higher education and healthcare IT.

Identity & access management

Provisioning, troubleshooting, and managing user lifecycles across Active Directory, Entra ID, Okta, OneLogin, and Duo - diagnosing hybrid sync edge cases that misread as simple password resets.

Compliance & security

FERPA and HIPAA compliance maintained continuously across 30+ institutions. Google Cybersecurity certified. Studying for Microsoft SC-300 (Identity and Access Administrator).

IT operations at scale

200+ monthly incidents resolved via ServiceNow with 97–100% documentation accuracy. Supporting Canvas, Brightspace, Banner, and Colleague across multi-tenant higher ed environments.

FAQ
Common questions

Who is Timothy Hoag?

Timothy Hoag is an IAM & IT Operations Specialist who resolves 200+ monthly identity and access incidents across 30+ higher education institutions, working across Active Directory, Microsoft Entra ID, Okta, OneLogin, and ServiceNow.

Is TJ Hoag the same person as Tim Hoag?

Yes. TJ Hoag and Tim Hoag both refer to Timothy J. Hoag, the IAM & IT Operations Specialist behind this site. TJ is the name he goes by professionally and on LinkedIn.

Reach out
Let's connect

Phone

(989) 342-8135

Email

Preferred method

LinkedIn

linkedin.com/in/tjhoag

Calendar

Book a call

GitHub

github.com/TimothyHoag

TJ Hoag resume

Full experience
Opportunities
Open to remote roles

IAM Analyst, Junior Systems Administrator, or IT Operations Analyst - ideally in healthcare or higher education. Direct hire, W-2.

Discuss opportunities